Delivering user-centric & prompt IT support and managed it services beyond our clients’ expectations.
Managed IT Service Support
IT Support Services
GigaMatics, is an end to end technology solutions provider, a highly awarded IT company that combines expertise, creativity and versatility for your success. Our solutions help businesses migrate to the cloud, improve operations on-premise through managed IT services and nationwide 24/7 onsite IT support. Here is what you should expect:
- Full IT support for small and medium businesses – We deliver both remote and on-site support all across USA.
- Proactive IT support services – Our staff has the necessary experience and knowledge to eliminate IT related threats before they become problems.
- Dedicated IT solutions – We analyze your needs and provide you with a customized solution: fast and reliable.
Why Customer Choose IT Support Service from GigaMatics.
GIGAMATICS seasoned IT Team builds Solutions designed to save money, mitigate risk, and build your bottom line.We work every issue to completion as if it has the highest priority – Every member of our staff is dedicated to delivering the highest level of customer satisfaction.
We aim to deliver 24/7 uninterrupted IT Support and Services which can –
- Eliminate the risk of data loss
- Software upgradation
- Improve security within the workplace
- Ensure IT compliance as per current regulatory standards
How We Can Help You Succeed
GIGAMATICS, NOC provides comprehensive monitoring and remediation services for networks, servers, databases, applications and workstations. Our fully-managed, turn-key NOC service gives you monitoring, alerting, runbook remediation and escalation of your mission critical infrastructure on premise and in the cloud, freeing you up to focus on your business. Our certified NOC engineers and around the clock process is built to help mid-market companies scale quickly and provide a 100% uptime and high level of service that today’s business demands. Our NOC support team troubleshoot effectively based on detailed and accurate metrics.
- 24×7 network monitoring by live engineers
- Manage multiple devices
- Establish runbooks for mutually agreed process
- Receive and review alerts
- Restart applications and services
- Open carrier/vendor tickets for follow up
- Remotely reboot resources
- Escalation to internal IT department
- Around the clock eyes on your critical systems
- Cost effective protection for your IT
- 100% ITIL certified NOC staff
- Server and application management
- Workflow management
- Flexible service options
- Network upgrades
Lets Discuss !
SCO: 3772, Jassian Rd, Durga Puri,
Haibowal Kalan, Ludhiana, Punjab, India – 141001
2426/GF, Sector 49, Faridabad. Haryana, India – 121001
64, Liberty Ave, Jersey City, NJ – 07306