Managed IT Service Support

Delivering user-centric & prompt IT support and managed it services beyond our clients’ expectations.

IT Support Services

GigaMatics, is an end to end technology solutions provider, a highly awarded IT company that combines expertise, creativity and versatility for your success. Our solutions help businesses migrate to the cloud, improve operations on-premise through managed IT services and nationwide 24/7 onsite IT support. Here is what you should expect:

  • Full IT support for small and medium businesses – We deliver both remote and on-site support all across USA.
  • Proactive IT support services – Our staff has the necessary experience and knowledge to eliminate IT related threats before they become problems.
  • Dedicated IT solutions – We analyze your needs and provide you with a customized solution: fast and reliable.
IT Support

Why Customer Choose IT Support Service from GigaMatics.

GIGAMATICS seasoned IT Team builds Solutions designed to save money, mitigate risk, and build your bottom line.We work every issue to completion as if it has the highest priority – Every member of our staff is dedicated to delivering the highest level of customer satisfaction.

We aim to deliver 24/7 uninterrupted IT Support and Services which can –

  • Eliminate the risk of data loss
  • Software upgradation
  • Improve security within the workplace
  • Ensure IT compliance as per current regulatory standards

IT Service Desk

Our robust, scalable and cost-effective Service Desk offering will handle issues and management related to printers, scanners, computers, mobile device management, VPN set-up, wireless network connectivity

Business IT Support

We can manage your infrastructure affordably and seamlessly by applying our award-winning IT solutions. So you will get Customized IT Solutions Up to 24/7/365 proactive support.

NOC & Monitoring

GIGAMATICS, NOC provides comprehensive monitoring and remediation services for networks, servers, databases, applications and workstations.

How We Can Help You Succeed

GIGAMATICS, NOC provides comprehensive monitoring and remediation services for networks, servers, databases, applications and workstations. Our fully-managed, turn-key NOC service gives you monitoring, alerting, runbook remediation and escalation of your mission critical infrastructure on premise and in the cloud, freeing you up to focus on your business. Our certified NOC engineers and around the clock process is built to help mid-market companies scale quickly and provide a 100% uptime and high level of service that today’s business demands. Our NOC support team troubleshoot effectively based on detailed and accurate metrics.

Features:

  • 24×7 network monitoring by live engineers
  • Manage multiple devices
  • Establish runbooks for mutually agreed process
  • Receive and review alerts
  • Restart applications and services
  • Open carrier/vendor tickets for follow up
  • Remotely reboot resources
  • Escalation to internal IT department

Benefits:

  • Around the clock eyes on your critical systems
  • Cost effective protection for your IT
  • 100% ITIL certified NOC staff
  • Server and application management
  • Workflow management
  • Flexible service options
  • Network upgrades

Lets Discuss !

Locate us

India Development Center:
SCO: 3772, Jassian Rd, Durga Puri,
Haibowal Kalan, Ludhiana, Punjab, India – 141001

Corporate Headquarter:
2426/GF, Sector 49, Faridabad. Haryana, India – 121001

USA Branch:
64, Liberty Ave, Jersey City, NJ – 07306